November 25, 2020
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Kelvin Wetherill

Has Supportwave finally solved all of your IT issues?

The need for quick and effective IT support has never been greater, with 46.6% of the UK workforce doing some work at home in April 2020, according to the ONS. With so many people working from home, an office-based computer support system just doesn't work. Not only does Supportwave solve this with on-demand expert IT support anywhere in the world; they have also been creating valuable freelance jobs and IT services London.

A frustrated person experiencing a tech issue while working from home, with a smartphone showing the Supportwave app offering on-demand tech support. The background includes icons representing various smart devices like laptops, routers, and phones.

Have you tried turning it off and on again?

Unfortunately, IT support is never simple, and as technology has advanced, the tech support necessary just hasn't caught up. This gap in IT services was noticed by Kelvin Wetherill, Founder and CEO of Supportwave (Previously NerdApp), who said:

"Technology has evolved exponentially over the past few years. However, if you want to fix your malfunctioning smart device or set up a newly purchased TV, you still need to go through the extensive user manuals or endless YouTube videos or forums online. Why has this support process not been revolutionised?"

So many of us are now relying on technology to do our jobs from home, whether it's holding video conferences on Zoom, doing online assessments or making phone calls on Apple devices, meaning a tech issue can completely ruin your day. Supportwave (Previously NerdApp) has solved this with their on-demand tech support for homes and businesses. A verified Nerd can help you remotely or in person and it's as easy as calling an Uber.

The world of work has changed dramatically due to the Covid-19 pandemic, with remote IT solutions becoming a vital service. Like in many industries, tech support jobs have been lost across the country. However, Supportwave (Previously NerdApp)has gone against the trend, creating freelance jobs for IT professionals. Supportwave gives tech support people the tools to go freelance, with an all-in-one business solution.

"Supportwave is the future of tech support, we have arrived, and we are going global!" said Kelvin Wetherill, Founder and CEO of Supportwave (Previously NerdApp).

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