Supportwave specialises in providing IT solutions across a variety of industries, including gaming, software, retail, technology, advertising, and more. We work with all major IT vendors such as Microsoft, Cisco, VMware, AWS, and GCP, and have expertise in development languages like Java, Python, JavaScript, C#, Ruby on Rails, and many others. This enables us to deliver tailored IT services that meet the unique needs of each sector.
Supportwave specialises in providing IT solutions across a variety of industries, including gaming, software companies, retail, technology, advertising, and more. We work with all major IT vendors such as Microsoft, Cisco, VMware, AWS, and GCP, and have expertise in development languages like Java, Python, JavaScript, C#, Ruby on Rails, and many others. This enables us to deliver tailored IT services that meet the unique needs of each sector
Supportwave specialises in providing IT solutions across a variety of industries, including gaming, software companies, retail, technology, advertising, and more. We work with all major IT vendors, such as Microsoft, Cisco, VMware, AWS, and GCP, and have expertise in development languages like Java, Python, JavaScript, C#, Ruby on Rails, and many others. This enables us to deliver tailored IT services that meet the unique needs of each sector.
Supportwave is likely the right solution for your business if you need access to on-demand IT experts, want to scale your IT or Dev team quickly, or require specific tech skill sets, whether for short-term projects or full-time roles. If you're looking to optimise tech talent costs by avoiding the overhead of traditional hiring while still accessing top talent, or if you need specialists in areas like cloud computing or cybersecurity, Supportwave provides a flexible solution. Additionally, if your business operates across multiple regions or requires efficient management of IT operations, Supportwave's global reach and comprehensive services make it an ideal partner for your business needs.
Absolutely. Our team is ready to assist you. If you'd like to discuss your specific technical skill requirements in more detail, you can easily arrange a call with us. Book a meeting here https://www.supportwave.com/contact-us
Go to the SupportGo page and click Book and Engineer: Complete the details for the support request, login/register and submit the request. One of our Engineers will accept your request within 60 seconds. Or contact us for more information.
Remote support requests typically receive a response within 1 minute on average. On-site requests are usually addressed the same day or scheduled at a time that is convenient for you.
Our help desk support agents are located across the globe, allowing us to provide comprehensive coverage. We work closely with our clients to understand their unique requirements and have the flexibility to establish either onshore or offshore help desks.
As part of our SLA solution, we can offer customised guaranteed resolution times. If you would like to find out more, please speak to one of our team.
We offer on-site support globally and remote support 24/7.
We offer flexible service contracts with a minimum duration of just a 30-day notice period. This approach provides your business with the agility to adjust or cancel services without the lengthy commitments typical of traditional IT support contracts. Our goal is to ensure you have the support you need without being locked into long-term agreements, allowing your business to remain adaptable and responsive to changing needs.
We offer customised solutions tailored to your specific needs. We understand that every business has unique IT requirements, and our flexible service models allow us to create bespoke solutions that align with your objectives. Whether you need support for a specific project, ongoing IT management, or a combination of services, we work closely with you to develop a support solution that fits your budget and delivers the results you need.
SupportFlex is a versatile IT service solution designed to adapt to your business's evolving needs. We offer flexible, scalable IT support, allowing you to engage IT professionals on a project, fractional, or full-time basis. Whether you need to scale your IT team quickly, access specialised skills, or optimise your IT budget, SupportFlex provides a cost-effective and efficient extension of your IT and Dev departments. The service includes rapid deployment, global reach, customised pricing, and comprehensive IT support tailored to your specific requirements.
We handle every aspect of your engineers' onboarding and offboarding processes, ensuring a smooth transition. Additionally, we take care of payroll administration and tax compliance, allowing you to focus on your core business without the hassle of managing these critical tasks.
It depends on the experience level, location, and project requirements. Generally speaking, placements can be made between 48-72 hours. Full technical teams can be deployed within 7 working days.
SupportFlex offers significant benefits, including the ability to scale your team up or down based on project needs, access to a global pool of talent, cost-effective pricing models tailored to your budget, and expert consulting throughout the engagement to optimize project outcomes.
We have a diverse and highly skilled development team available for immediate full-time contracts globally. The team includes full-stack technical leads, junior developers, senior and junior testers, and back-end technical leads. All candidates are fully vetted, have recently completed technical coding tests, and are ready to contribute to your projects right away.
The monthly cost for hiring our developers varies by role, experience level, and length of the requirement. Please speak to a member of our team for more information.
Absolutely, feel free to check out our case study page or speak to a member of our team for more information.
The process for selecting and verifying IT specialists at SupportWave is rigorous and comprehensive. It involves multiple stages, starting with profile completion and skills documentation, followed by video training and ID verification, including facial recognition. Candidates undergo initial interviews, CV and skills checks, and sign an NDA. A second interview is conducted before AI-based skills matching and another interview. Upon successful completion of these steps, the specialist is cleared to start work.
Get a tailor-made solution, built to your exact requirements, including IT support agents, telephony, software, reporting; alternatively, we can integrate into your ticketing system.
To hire a tech professional on a flexible basis, start by meeting with our client management team to discuss your specific skill and support requirements. We will then match your needs with suitable candidates and present a proposal. Upon your approval, we will provide an SOF and MSA for your agreement. Once approved, we share a shortlist of matched professionals. If desired, interviews with shortlisted candidates can be arranged. Once you select a candidate and confirm a start date, the specialist is ready to begin work.
The monthly cost for hiring our techs varies by role, experience level, and length of the requirement. Please speak to a member of our team for more information.
