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Oct 22, 2026
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Supportwave
Outsourced Tech Support as a Capacity Strategy: What Changes When You Switch?
Learn how outsourced tech support can extend IT capacity, coverage and expertise while working alongside internal IT teams and MSPs.
Oct 20, 2026
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Supportwave
What Should 24/7 IT Support Actually Include?
What should 24/7 IT support include? Explore coverage, technical expertise, escalation, monitoring and how external support can extend IT capacity.
Sep 3, 2025
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Caitlin McGregor
Conversational AI Interview Tools Rolled Out to Streamline High-Volume Tech Hiring
Supportwave introduces a conversational interview platform that cuts enterprise technical hiring timelines from 48 days to 48 hours.
Mar 13, 2025
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Caitlin McGregor
Hiring Quality Tech Talent is Hard - AI Makes It 100x Easier
Hiring technical talent has always been a challenge, but what if there were a better way?
Jan 16, 2025
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Caitlin McGregor
5 Technical Hiring Trends Shaping 2025
The world of technical hiring is entering a decisive phase in 2025. For IT leaders, the stakes have never been higher.
Nov 19, 2024
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Caitlin McGregor
Supportwave Revolutionizes Rapid Access to Global Tech Skills through their AI-Powered, Next-Gen Matching Platform
Supportwave, a global leader in tech talent solutions, has unveiled an AI-driven platform that transforms how businesses scale their IT teams. The platform matches companies with vetted global talent for instant support, SLA-based assistance, or flexible full-time roles—on-site, hybrid, or remote—within days.