Permanent IT recruitment — sourced, matched, placed

Permanent tech talent for your MSP.

We find and place permanent technical hires into your business — sourced and matched from our 30,000-strong talent pool and LinkedIn, interviewed by you, and backed by a 3-month replacement guarantee.

IT recruitment, technology recruitment and permanent placement for MSPs and enterprise IT teams — pre-vetted engineers and IT professionals, without the drawn-out agency process.

3-monthReplacement guarantee
30,000+Talent pool, plus LinkedIn
DaysTo a shortlist
A senior engineer welcoming a newly placed colleague at their desk
Your next permanent hire
What we recruit

Permanent hires across every IT specialism.

Service desk, infrastructure, cloud, networking, security and software — permanent technical talent for your MSP or internal IT team.

Service Desk & Support

L1-L3 service desk, desktop support, applications and M365 administration.

M365IntuneITILServiceNow

Infrastructure & Systems

Virtualization, storage, backup, Windows and Linux systems engineers.

VMwareHyper-VWindows ServerLinux

Cloud Engineers

Azure, AWS and GCP engineers, architects and migration specialists.

AzureAWSGCPTerraform

Network Engineers

Switching, routing, firewalls, SD-WAN and wireless specialists.

CiscoFortinetPalo AltoSD-WAN

Security & SOC

SOC analysts, incident response, vulnerability and compliance specialists.

SIEMEDRSOCISO 27001

DevOps & Software

DevOps, SRE and software engineers across the modern stack.

KubernetesCI/CDPythonReact
Why Supportwave

Recruitment with the risk taken out.

A deeper pool, a longer guarantee and a fee only on success — so a permanent hire is a safer bet than a traditional agency.

01

3-month replacement guarantee

If a permanent hire doesn't work out in the first three months, we find and place a replacement at no extra cost. You carry none of the re-hire risk.

02

A 30,000-strong pool, plus LinkedIn

We don't start from a cold job board. We match your brief against a deep, pre-vetted talent pool and the wider LinkedIn market, so a shortlist lands in days.

03

You pay on a successful hire

No retainer, no upfront search fee. You pay a placement fee only when a candidate you choose starts — and it's a one-off, not a monthly cost.

How it works

From brief to a guaranteed hire, in days.

    1

    You brief us

    Tell us the role, must-have skills, seniority and budget. A 15-minute call is enough to start.

    2

    We source & shortlist

    We match your brief against our 30,000-strong pool and LinkedIn, screen, and send a shortlist in days.

    3

    You interview

    Meet your shortlisted candidates. You run the interviews and choose who to hire.

    4

    They start, guaranteed

    Your new hire joins your payroll. If they don't work out in three months, we replace them free.

Supportwave vs. a traditional agency

Built for MSPs, not a generalist desk.

SupportwaveTraditional agency
Time to a shortlist Days Weeks
Replacement window 3 months Often 4-8 weeks
Talent pool 30,000+ pre-vetted, plus LinkedIn Job-board reposts
Built for MSPs Yes — it's all we do Generalist
Also run your helpdesk & engineers One partner Different vendor
Fee One-off, on placement 15-25% placement fee

Permanent hire, or embed first?

Recruitment is for roles you want on your own payroll permanently. If you'd rather bring someone in without the commitment — and keep the option to make them permanent later — our Dedicated Engineers model lets you do exactly that, with us as the employer.

And because we also run white-label helpdesks and onsite support for MSPs, we understand the roles we recruit for from the inside.

FAQs

Got Questions? We've Got Answers!

You pay a one-off placement fee only when a candidate you choose starts — no retainer and no upfront search fee. The fee depends on the role and seniority; book a call and we'll quote for your vacancy.

Usually within days. We match your brief against a 30,000-strong pre-vetted pool and the wider LinkedIn market rather than starting from a cold job board.

Yes. If a permanent hire doesn't work out within the first three months, we find and place a replacement at no additional cost.

Permanent technical roles across IT: service desk and support, infrastructure, cloud, networking, security and SOC, and DevOps and software engineering — for MSPs and enterprise IT teams.

With Tech Recruitment we find a permanent hire and you employ them from day one, with a 3-month replacement guarantee. With Dedicated Engineers we employ the engineer, you direct the work, you can swap them any time, and you only convert them to permanent if you choose to.

Yes. We place permanent technical talent across 30+ countries, with the UK and US as our largest markets.

Hiring permanently? Tell us the role.

15-minute call. We'll understand the role, search our pool and LinkedIn, and come back with a shortlist and a timeline.