Why join Supportwave?
Here are 6 good reasons to start your journey with the Supportwave team
Work Flexible Hours
You have the flexibility to accept only the jobs that you want, from any location both remote and on site, that fit in line with you personalized schedule.
Find Short and Long-Term Work
With access to over 25 countries, and 2000 Global top businesses, you have the opportunity to be placed within one of these clients for either project or permanent based - either remotely or on site.
Get Paid Seamlessly
For on demand work, once the job is completed on the platform, you will be paid within 7 days. The payment process is fully automated. For longer term projects and full time contracts, engineers are paid weekly or monthly.
Free to use Platform
There is no charge for utilising the platform, signing up or any work that is completed.
We match your Skills
Work within the field that you are comfortable with and get exposed to the latest technology on a global scale.
Liability for all engineers
Any work that is done by an engineer is under written by a global insurance company that will ensure the clients and engineers peace of mind.
Join Now & become one of our IT Specialists.
If you are unsure what is involved in the process, see the steps below.
How does it work?
Complete the onboarding
Provide all the required information, complete the necessary verification processes, and take any assessments or tests as required by the platform or employer. This step ensures that you are properly onboarded and ready to start accepting jobs.
Start accepting the jobs that you want
Once you have completed the onboarding process, you can begin receiving job requests. These requests will be based on your skills and preferences. Review the job details, including the scope of work, requirements, and compensation, and accept the jobs that align with your skills and interests. Alternatively, you can share your profile with your network to attract direct bookings from clients.
Complete the jobs
Once you have accepted a job, it's time to start working on the project. Follow the provided guidelines, deliverables, and deadlines to complete the tasks or assignments to the best of your ability. Ensure that you provide high-quality work and maintain clear communication with the client throughout the process.
Provide great customer service
As you work on the projects, prioritize delivering excellent customer service. Be responsive to client inquiries, address their concerns promptly, and provide regular updates on the progress of the work. Maintain professionalism and ensure client satisfaction by meeting or exceeding their expectations.
Once you have successfully completed a project and the client has approved the work, you will receive payment according to the agreed-upon terms. Make sure to follow any invoicing or payment procedures specified by the platform or client. Keep track of your earnings and ensure that you are properly compensated for your work.
How do I start?
Complete the Supportwave onboarding process to start receiving requests
Provide the necessary personal information.
Include your experience, skills, and expertise.
Gain valuable insights into the user-friendly platform by watching comprehensive training videos.
Proceed with the assessment questions, which will evaluate your service level and assess your skills.
Select your preferred method of payment for the completed work.
Confirm your identity and validate documents by uploading the required documents and responding to the necessary inquiries.
Schedule a meeting with the Supportwave onboarding team to have your technical skills evaluated and to address any questions you may have.
The final step is to sign the contract with Supportwave to start receiving requests.