Embedded in your team, remote or onsite, any shift, globally

Dedicated IT engineers, built into your team.

We place bench-ready, pre-vetted IT engineers directly into your MSP or IT team within days. You direct the work; we carry payroll, contracts, HR and replacement. Infrastructure, cloud, networking, security, support and developers.

Call it talent as a service, IT staff augmentation, outsourced engineers or contractors — it’s skilled people built into your team, on any shift, including dedicated after-hours and 24/7 cover.

ZeroRecruitment fees
5 daysTo a working engineer
Any timeSwap for non-performance
A Supportwave engineer on shift, working a client ticket queue in a headset
Named, and in your standups
Available Roles

IT engineers for every layer of your stack.

IT infrastructure, cloud, networking, security, and support specialists, plus project managers, architects, and any IT-adjacent role your MSP or internal team needs.

Support Engineers

L2-L3 desktop support, application support, M365 administration, user management.

M365IntuneSCCMEndpoint Management

Infrastructure Engineers

Server management, virtualization, storage, backup and disaster recovery. On-prem and hybrid.

VMwareHyper-VWindows ServerLinuxActive Directory

Cloud Engineers

Azure, AWS, GCP. Migration, architecture, optimization, and day-to-day cloud operations.

AzureAWSGCPTerraformCloud Security

Network Engineers

Switches, routers, firewalls, SD-WAN, wireless. Design, implementation, and ongoing management.

CiscoFortinetPalo AltoMerakiSD-WAN

Security Engineers

SOC analysts, incident response, vulnerability management, compliance, and security architecture.

SIEMEDRPenetration TestingISO 27001

DevOps / SRE

CI/CD pipelines, Kubernetes, Docker, monitoring, reliability engineering, and automation.

KubernetesDockerCI/CDAnsibleMonitoring
Your bench, live

A ready pool, matched to your stack.

We hold a deep bench of pre-vetted engineers across every layer of IT. The moment you brief a role, we match against skills, seniority and your exact environment, and you see the shortlist, not a stack of CVs.

  • 30,000+ engineers across infrastructure, cloud, security and dev
  • Matched on skills, stack and seniority, scored to your brief
  • Human-led screening, backed by our own matching tools
👤Tech Talent
supportwave.com / talent
LIVE
Engineers
30,000+
global pool
Deployed
2,282
across 32 MSPs
Available
182
bench ready
Avg Deploy
<5d
time to live
Your Team4 of 56
SK
Sarah K.L3
Senior Engineer · SA
Deployed
AzureIntuneM365PowerShell
→Apex IT · UK
JM
James M.L1
Service Desk · SA
Available
WindowsHaloPSANetworking
PR
Priya R.L3
Cloud Engineer · LatAm
Deployed
AWSTerraformAzureK8s
→CloudFirst · US
DO
Daniel O.L2
Security Analyst · SA
Deployed
HuntressSentinelOneSOC
→Nova MSP · UK
Skill Coveragedepth
M365
Azure
AWS
Intune
Sec
Net
L1
L2
L3
Global Coverage31 countries
US
Americas
UK
UK & IE
EU
Europe
SA
Africa
AU
APAC
Match Pipelinethis week
Candidates
0
Shortlisted
0
Interviewed
0
AI Matched
0
5 days
to deploy
182
available
now
Lower risk than hiring

A permanent hire is a bet. This isn’t.

You get the engineer in your MSP now, and you decide on permanence later, once they’ve proven themselves on your work, not in an interview.

01

Swap for non-performance, any time

Not the right fit? We swap the engineer at any point in the contract, not just a 3-month window. No fee, no dismissal process, no gap in cover while you start again.

02

Convert to permanent at the end

When the term ends, take them on permanently if you want to. You've worked alongside them for months, so you're hiring a known quantity rather than a CV and a good interview.

03

We carry the employment

Payroll, contracts, HR, sick cover and compliance all sit with us. You direct the work day to day; we hold the risk and the admin that comes with an employee.

How we match

From brief to offer, matched to your stack.

Human recruiters, backed by our own screening and matching tools, so a role is scoped, matched and shortlisted in days rather than weeks.

supportwaveTech Talent · deployment pipeline
How we build your team
S
Supportwave Talent PipelineSTAGE 1 / 6 · APPLICATION
LIVE
Recent Applications
Sarah K.
Senior Engineer
9:14 AM
James M.
Service Desk
9:08 AM
Michael D.
Full Stack Engineer
9:02 AM
NEW
MD
Michael Davies
Cape Town, SA · Full Stack Engineer · 4 yrs
CV parsed · skills extracted
ReactNext.jsTypeScriptNode.jsTailwindPostgreSQLPythonC#DockerVue.js
Experience
4 yrs
Language
English
Availability
Immediate
9:02 AM, Michael D. applies for Full Stack Engineer
How it works

From brief to deployed engineer in under a week.

    1

    You brief us

    Tell us the role, skills, budget and experience you need. A 15-minute call is enough to start.

    2

    We match from our pool

    We source, screen and shortlist engineers from our 30,000-strong pool against your brief.

    3

    You interview

    Meet your top 2-3 candidates. You interview, you choose who fits your team.

    4

    They start

    Embedded in your team within days. We manage payroll, contracts and HR from day one.

Dedicated vs. hiring direct

Same engineer. Far less of the risk.

Dedicated EngineerHiring direct
Time to a working engineer Days Weeks to months
If they underperform Swapped, any time, no fee Dismissal, then re-hire
Payroll, contracts, HR We carry it All yours
Try before you commit Convert to permanent at term Committed from day one
Scaling the team Up or down, monthly Fixed headcount
Recruitment fee None, monthly rate 15-25%, or your own time

Your engineer. Our paperwork.

We don’t just find an engineer and disappear. We manage the whole relationship, onboarding, performance, HR, payroll, contracts. If they don’t work out, we swap them, with no additional fee and no gap in cover.

And because we also run white-label helpdesks for MSPs, we already understand your environment. An engineer placed into an existing helpdesk client has near-zero ramp-up, we know the systems, the users and the culture.

FAQs

Got Questions? We've Got Answers!

Pricing varies by seniority and specialization. No placement fees, no hidden costs, just a predictable monthly rate. Book a call and we'll quote for the roles you need.

Typically under 14 days from initial brief to engineer starting. For roles we have pre-vetted candidates for, it can be under 7 days.

We swap them, at any point in the contract, not just an early window, and with no additional fee. You get a replacement without the gap in cover or the dismissal process you'd face with a direct hire.

Yes. At the end of the term you can convert a dedicated engineer to a permanent employee. You've worked with them for months by then, so it's a far lower-risk hire than recruiting a stranger.

You do. They're embedded in your team, working on your priorities. We handle everything else, contracts, payroll, HR, performance management, and a swap if one is needed.

With Tech Recruitment we find you a permanent hire and you employ them from day one, with a 3-month replacement guarantee. With Dedicated Engineers we employ them, you direct the work, you can swap them at any time, and you only go permanent if and when you choose to.

Yes. Talent as a Service, IT staff augmentation, outsourced engineers and dedicated contractors are all names for the same thing: skilled engineers embedded in your team while we handle the employment. Whatever you call it, you get the people without the hiring, payroll or HR overhead.

Yes. Dedicated engineers can work any shift, including dedicated after-hours and out-of-hours cover, weekends and full 24/7 rotations across time zones, remote or onsite, wherever your clients are.

Yes, and it's lower risk than a traditional contractor or outsourcing arrangement. We employ the engineer, so there's no IR35 or misclassification exposure for you, you can swap them at any time, and you can convert them to a permanent hire when you're ready.

Drop in a dedicated Supportwave engineer, embedded in your team in days rather than the months a permanent hire takes. We employ them and handle payroll and HR; you direct the work and can convert them to permanent later. It closes the gap immediately, with no recruitment fee.

Two ways, under one partner. For ongoing cover, a dedicated engineer based in the region joins your team. For visits and projects, our SLA onsite service dispatches a vetted field engineer to the site, across 30+ countries, so you can say yes to clients wherever they are.

Need an IT engineer? Tell us the role.

15-minute call. We'll understand the role, check our talent pool, and give you a timeline and cost on the spot.