News Room

I speak with Kelvin Wetherill (CEO & Founder, Supportwave) about the new company branding and how this fits in with the evolving service offering. We also speak about the importance of being "enterprise ready" and the main drivers of the future of work from a business and talent perspective.

This edition of the Transform Work podcast features Kelvin Wetherill, the founder and CEO of Supportwave. Supportwave is an innovative IT services platform that connects businesses with on-demand IT experts. Their unique approach to skill sourcing facilitates hiring IT talent for project-based work and dedicated resources.

London, United Kingdom — [2 August 2023] — Supportwave is pleased to announce the successful closure of its seed funding round, following their pre-seed round in late 2021. The capital injection will enable the IT Support resource platform to continue to deploy its industry leading strategic sourcing of IT Support Specialists. 

The freelance economy has seen rapid growth the past 3 years. Remote work. The great resignation. Even layoffs supported the shift to companies turning to freelancers as in Q4 of 2022, Resume Builder reported that 40% of companies are hiring contractors to replace laid off workers and 53% moved full-time workers to contract positions.

This edition’s Smart Strategy is Supportwave, an IT Freelancer Network that quickly scaled to a 5,000+ technician network and consistently delivers over 3,000 IT support skills in under 30 seconds with an average 4.6 score on trust pilot. We’re highlighting Supportwave because they cover 4 important trends; (1) verticalization, specifically serving the niche skill sets within IT, (2) scalability, specifically the ability to scale support globally, (3) global-local coverage, specifically the ability to provide local expertise, and (4) being enterprise ready.